Certificate in Leadership Effectiveness for Managers
Training Description
Organizations are looking for leaders who can not only create and lead high performance teams but also who can lead their ‘self’ better and engage with the world around to make an impact.
This course aims to improve your supervision and management skills, by covering a range of people management and administration skills required of professionals in a leadership position: from self-management to recruitment, performance management, communication skills, project management essentials and financial knowledge. The aim of the course is to enable you to lead effective teams, deliver strategic customer service and prevent conflicts in your organization.
Training Objectives
Each attendee who will complete this training will gain the following outcomes:-
- Apply a proper knowledge and skills on leading project managers.
- Define the leader’s role in each phase of the project life cycle.
- Apply key performance indicators to monitor ongoing project.
- Provide progress and support project managers and project teams through coaching, mentoring and rewarding success
- Select the tools and techniques of project management that will help your teams be successful
Who should attend?
This course is suitable for Line Managers, Supervisors, Team Leaders, Project Leaders, Shift Leaders, Trainee Managers, Assistant Managers and any executives without formal management training.
Training Duration: 5 (Five) days/ (6 hours/day)
Training Program
The following program is planned for this training. However, the instructor(s) may modify this program before or during the training for technical reasons with no prior notice to the delegates. Nevertheless, the training objectives will always be met:
DAY 1
| 08:30 – 09:00 | Registration & Coffee |
| 09:00 – 09:30 | Welcome & Introduction |
| 09:30 – 10:30 | Definition of leadership |
| 10:30 – 10:45 | Break |
| 10:45 – 12:30 | Knowing Yourself |
| 12:30 – 01:30 | Leadership Traits and Skills |
| 01:30 – 02:10 | Lunch |
| 02:10 – 03:30 | Managerial Leadership |
| 03:30 – 03:45 | Break |
| 03:45 – 04:00 | Training Wrap-Up |
| 04:00 | End of the Day One |
DAY 2
| 09:00 – 09:30 | Training Recapitulation for Day One |
| 09:30 – 10:30 | Recruitment, Selection and Retention |
| 10:30 – 10:45 | Break |
| 10:45 – 12:30 | Effective Communication-Is It Just “Common Sense”? |
| 12:30 – 01:30 | Performance Management |
| 01:30 – 02:10 | Lunch |
| 02:10 – 03:30 | Building Effective High Performance Teams |
| 03:30 – 03:45 | Break |
| 03:45 – 04:00 | Training Wrap-Up |
| 04:00 | End of the Day Two |
DAY 3
| 09:00 – 09:30 | Training Recapitulation for Day Two |
| 09:30 – 10:30 | · Introduction to Project Management |
| 10:30 – 10:45 | Break |
| 10:45 – 12:30 | · Introduction to Financial Management |
| 12:30 – 01:30 | · Managing in a Customer-Centric Organisation |
| 01:30 – 02:10 | Lunch |
| 02:10 – 03:30 | · Problem-Solving and Decision-Making |
| 03:30 – 03:45 | Break |
| 03:45 – 04:00 | Training Wrap-Up |
| 04:00 | End of the Day Three |
DAY 4
| 09:00 – 09:30 | Training Recapitulation for Day Three |
| 09:30 – 10:30 | · Change Management |
| 10:30 – 10:45 | Break |
| 10:45 – 12:30 | · Conflict Resolution |
| 12:30 – 01:30 | Individual Effectiveness |
| 01:30 – 02:10 | Lunch |
| 02:10 – 03:30 | · Leading Teams and Managing People |
| 03:30 – 03:45 | Break |
| 03:45 – 04:00 | Training Wrap-Up |
| 04:00 | End of the Day Four |
DAY 5
| 09:00 – 09:30 | Training Recapitulation for Day Four |
| 09:30 – 10:30 | · Negotiation Strategies |
| 10:30 – 10:45 | Break |
| 10:45 – 01:30 | Building Effective Networks |
| 01:30 – 02:10 | Lunch |
| 02:10 – 02:45 | Tools to Increase Strategy, People Management and Execution |
| 02:45 – 03:00 | Break |
| 03:00 – 03:30 | Action Planning |
| 03:30 – 03:45 | Training Summary |
| 03:45 – 04:00 | Giving of Training Certificate Completion |
| 04:00 | End of the Course |
Spaces available on the following dates:
Material given during the training: [DVD’s and Case Studies will be used during this course to illustrate examples of good and bad change implementation processes].
Before the course
Each delegate will be asked to complete a Pre-Course Assessment Form to determine their current level and objectives for attending the course. The content of such Form will be used by the trainer only to give tailored training that is focused on each group of delegates.
At the end of the course
Each delegate will be asked to complete an Individual Development Plan and Vocational Completion Certificate
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